W99MYR is committed to protecting the personal data of every member. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you hold in relation to your data.
W99MYR ("the Company", "we", "us", or "our") operates the online gaming and sports betting platform accessible at https://w99myr.cam (the "Platform"). We are committed to safeguarding the privacy and personal data of every individual who registers as a member, visits the Platform, or otherwise interacts with our services.
This Privacy Policy (hereinafter "Policy") describes how W99MYR collects, uses, stores, shares, and protects personal information in connection with the operation of the Platform. It also sets out the rights available to you as a data subject and explains how those rights may be exercised.
By registering an account on W99MYR, depositing funds, placing wagers, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not use the Platform.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
W99MYR collects Personal Data through several channels: directly from you during registration and account operation, automatically through your interaction with the Platform, and from third-party sources such as payment processors and identity verification services.
The Personal Data we collect is used exclusively for purposes that are necessary to operate the Platform, meet our legal obligations, and deliver a reliable, secure gaming experience to Malaysian players. We do not sell Personal Data to third parties.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, mobile number, password | Contractual necessity |
| Age and identity verification (KYC) | Date of birth, MyKad copy, address | Legal obligation |
| Processing deposits and withdrawals | Payment method details, Transaction Data | Contractual necessity |
| Anti-money laundering and fraud prevention | Transaction Data, IP data, KYC Data | Legal obligation |
| Customer support | Account data, correspondence history | Legitimate interest |
| Responsible gambling monitoring | Wagering patterns, deposit history, self-set limits | Legal obligation / consent |
| Platform security and abuse prevention | Device data, IP address, session logs | Legitimate interest |
| Personalised promotional communications | Email, gameplay preferences | Consent (opt-in) |
| Platform analytics and improvement | Navigation data, session data, cookies | Legitimate interest |
W99MYR processes Personal Data only where a valid legal basis exists. The primary bases applicable to our operations are:
Processing is necessary to perform our obligations under the agreement between W99MYR and the Member — including maintaining the account, processing MYR transactions, and delivering gaming services. Without this processing, we cannot operate the account or service the member.
W99MYR is subject to compliance requirements including anti-money laundering (AML) obligations, know-your-customer (KYC) rules, age verification mandates, and responsible gambling regulatory requirements. Processing Personal Data in these contexts is required by law and cannot be refused by the data subject without the account being restricted or closed.
Certain processing activities — including platform security monitoring, fraud detection, analytics, and customer support — are carried out on the basis of W99MYR's legitimate interest in operating a secure, reliable, and legally compliant gaming platform. We apply a balancing test to ensure that our legitimate interests do not override your fundamental rights and freedoms.
Where processing is based on consent — such as for marketing communications, the use of non-essential cookies, or certain profiling activities — we will obtain your explicit consent at the relevant point of data collection. You may withdraw consent at any time by contacting our support team at [email protected], though withdrawal will not affect the lawfulness of processing carried out prior to withdrawal.
W99MYR does not sell, rent, or trade your Personal Data to any third party for commercial purposes. Personal Data may be shared only in the circumstances described below:
We engage trusted third-party service providers to assist with the operation of the Platform. These include payment processors (including those facilitating DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong transactions), KYC and identity verification providers, fraud detection services, customer support software providers, and cloud infrastructure operators. All such providers are contractually bound to Process Personal Data only on our instructions and to maintain appropriate security standards.
W99MYR may disclose Personal Data to regulatory bodies, law enforcement agencies, or judicial authorities where required to do so by applicable law, court order, or lawful regulatory request. We will, where legally permissible, notify you of any such disclosure.
In the event of a merger, acquisition, restructuring, or sale of assets involving W99MYR, Personal Data held by the Company may be transferred to the acquiring entity. Members will be notified of any such transfer and the Privacy Policy applicable post-transaction will be communicated in advance of any material change to processing practices.
Where a Member has requested self-exclusion or enrolled in a responsible gambling programme, anonymised or de-identified information may be shared with recognised responsible gambling organisations to support the effectiveness of such programmes. Identifiable data will only be shared in this context where the Member has given explicit consent.
W99MYR retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, and to comply with applicable legal, regulatory, and compliance retention obligations.
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
The W99MYR Platform uses cookies and similar tracking technologies — including session tokens and local storage — to operate core Platform functionality, maintain your logged-in session, remember your language and display preferences, and gather anonymised analytics about how the Platform is used.
You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your account or using core Platform features. Consent for non-essential cookies may be withdrawn at any time via the cookie preference centre on the Platform.
W99MYR implements a range of technical and organisational security measures designed to protect Personal Data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While W99MYR applies rigorous security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for ensuring your own device security. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].
As a data subject, you hold a number of rights in relation to your Personal Data held by W99MYR. These rights are set out below. To exercise any of the following rights, please contact us at [email protected] with sufficient information to identify your account. We will respond to all valid requests within 30 days.
The W99MYR Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect or Process Personal Data from persons under the age of 21. Our registration process includes mandatory age verification steps designed to prevent underage access.
If W99MYR becomes aware that Personal Data has been collected from a person under the age of 21, we will take immediate steps to close the relevant account, delete all associated Personal Data to the extent permissible under applicable law, and report the matter where required. If you believe that a minor has registered an account on the Platform, please notify us promptly at [email protected].
As W99MYR operates under an international gaming licence and uses cloud infrastructure and third-party service providers that may be located outside Malaysia, your Personal Data may be transferred to, stored in, or processed in countries other than Malaysia. Such countries may have different data protection standards from those applicable in Malaysia.
Where Personal Data is transferred internationally, W99MYR ensures that appropriate safeguards are in place — including contractual data processing agreements with standard clauses, technical security requirements, and — where applicable — adequacy assessments of the destination jurisdiction. By using the Platform, you acknowledge and consent to your Personal Data being transferred in this manner.
W99MYR reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services offered through the Platform. Material amendments will be communicated to registered Members via email notification or a prominent in-Platform notice at least 14 days before the changes take effect.
The current version of this Privacy Policy will always be available at https://w99myr.cam/privacy-policy. The effective date at the top of this page will be updated whenever a new version is published. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way W99MYR handles your Personal Data, please contact our Data Protection team through any of the following channels:
For requests relating to account closure, data deletion, or self-exclusion, please also refer to our Responsible Gambling page and our Terms & Conditions for relevant procedural information.
Practical, enforceable privacy commitments — not just policy text.
All data transmitted between your browser or app and our servers is encrypted via TLS. Stored passwords are hashed and salted — never held in plain text.
W99MYR does not sell, rent, or trade your personal data to advertisers, data brokers, or third-party marketing networks — ever.
Access, rectify, or request deletion of your personal data at any time. Our team responds to all privacy requests within 30 days.
Payment method data — from Touch 'n Go eWallet to Maybank and DuitNow — is processed via tokenised references. Full account numbers are never stored on our servers.
We collect only the personal data necessary to operate the platform, verify identity, process payments, and meet compliance obligations — nothing more.
When this Privacy Policy changes in a way that affects your rights, registered members receive advance email notification before the update takes effect.
Your data is handled with care at W99MYR. Explore our full gaming and sportsbook experience — fast MYR deposits, over 3,500 games, and 24/7 support. For players aged 21 and above only.
21+ only. W99MYR is strictly for players aged 21 and above. Gambling involves financial risk. Play within your means. Deposit limits, session controls, and self-exclusion tools are available at any time. Visit our Responsible Gambling page for details.